About ADP Private Limited

ADP Private Limited is the Indian arm of ADP, the single largest offshoring destination within the ADP world, working with ADP operations across more than 100 countries. We are a one-stop-shop, meeting ADP's wide-ranging requirements out of our two centers in Hyderabad and Pune. We provide end-to-end services and solutions to our clients, focusing on building enduring, long-term relationships based on deep mutual respect. We have built up a rich experience base, working closely with clients across geographies, and have acquired deep domain expertise in the business segments we serve. Our operations can be classified into four areas:

  1. •   Global Product & Technology (GPT)
  2. •   Service Delivery (SD)
  3. •   Global Security Organization (GSO)
  4. •   Infrastructure and Operations (I&O)

Global Product & Technology (GPT)

We work with onsite business unit teams to build and support various products of ADP. Our work spans the entire software value-chain, from Strategic Business Process Re-engineering and Enterprise Application Integration, all the way to Operational Product Support and Maintenance. To serve ADP's client base, our products use and deploy technologies that include:

  1. •   Web Technologies
  2. •   Client Server Technologies
  3. •   Mainframe Technologies
  4. •   Communication Technologies
  5. •   Enterprise Technologies

Working closely with our clients across the globe, we use a global services delivery model that combines on-site and remote expertise to accelerate the development of mission-critical solutions.

Service Delivery (SD)

We focus on ownership, administration and management of business processes for our clients, based on measurable performance metrics, effectively leveraging our in-depth business domain understanding and strong computing infrastructure. Our services cover diverse domains such as payroll processing, benefits administration, tax & financial services and pre-employment services. The service delivery can be broadly classified as:

  1. •   Non-Voice Processes: Transaction Processing, Analytics, Data Conversion, Implementation Support, etc.
  2. •   Voice Processes: Participant customer calls and client technical support, Tier 1 & 2 services

Global Security Organization (GSO)

We have a global team of skilled security, risk and privacy practitioners, in the areas of information security and compliance, operational risk management, client security management, workforce protection, and business resilience. With a goal to drive new capabilities, further ADP’s global security strategy, and enable advancements in securing and protecting ADP’s go-to-market technologies and businesses, this team in India supports the Global Security Organization.

Infrastructure and Operations (I&O)

ADP India provides Infrastructure and Operation services to ADP business units worldwide. ADP deploys sophisticated management tools and a standardized framework for service delivery, end-to-end management and support of IT infrastructure at remote locations.

Process Management

We are a highly process-driven organization, following processes streamlined and defined by ADP globally. In the Global Product & Technology space, for example, we follow the Capability Maturity Model Integrated (CMMI) Framework. In the Service Delivery space, we have highly evolved processes tuned to our customer needs and delivery models.

Security

Security is top-of-mind for us at ADP India. And that is why high-level safety and security systems protect every aspect of our operations, right from boom barriers and car scanners, to biometric reader access to sensitive areas. Our Information Security Management System is ISO 27001:2005 certified, with highly sophisticated information security policies and infrastructure in place.

People Hiring

We are extremely selective in our hiring. We look out for people with outstanding technical/domain expertise & skills, academic background, career track record; people who are team players, with a passion for excellence, who are looking for continuous learning, and who share our core values.

Learning & Development

We invest heavily in the training and development of our people, enabling them to continuously update their skill-sets and knowledge base. Every Associate is provided with ongoing training in technical domains, quality initiatives, team-building skills, soft skills, etc. This is delivered through a variety of modes, including in-person training, e-learning (through our Learning Management System), and outbound training for team-building and leadership development. Thus, we actively facilitate our people to grow continuously, professionally as well as personally, and enhance their competitive advantage.

ADP INC

From our first account in Paterson, N.J., to the more than 610,000 clients we serve around the world today, ADP helps organizations of all types and sizes unlock their business potential. For 60 years, we’ve led the way in defining the future of business outsourcing solutions. And we remain one of the world’s most innovative, diverse and admired companies to work for today.

Set up in 1949, we have today built a strong leadership position in our specialist business areas. We are a comprehensive global provider of cloud-based Human Capital Management (HCM) solutions that unite HRpayrolltalenttimetax and benefits administration, and a leader in business outsourcing services, analytics and compliance expertise. Our unmatched experience, deep insights, and cutting-edge technology have transformed human resources from a back-office administrative function to a strategic business advantage.

What is truly unique about ADP is our Organization culture. A caring, nurturing culture that recognizes the various different aspects of our associates’ personality, and enables them to bloom to the fullest. Because, to ADP, associates are not merely a member of the team, but a member of the family.

Learn more about ADP’s philosophy, success factors, and why companies work with ADP.

For more details, please visit www.adp.com

Awards & Recognitions:

At ADP, we have a great story to tell. We uphold our mission by working hard every day to bring value to our clients, our associates, and the global community. Working with the highest ethical standards, as well as providing excellent quality service and products, is just good business. When we are recognized for our work by esteemed organizations, it reconfirms the fact that we are doing the right things and continuing to be driven by our core values.

Honors: ADP Private Limited

  1. •   Ranked #6 in Dream Employer of the Year by WHRD (2014)
  2. •   Awarded ‘Best Use of Technology for Recruiting’ by World HRD Congress (2014)
  3. •   ‘Best Employer Brand’ Award in the ET NOW Talent & HR Leadership Awards (2013)
  4. •   ‘Best Candidate Experience’ Award in Recruiting & Staffing Best in Class (RASBIC) Awards (2013)
  5. •   ‘Continuous Innovation in HR Strategy at Work’ in the IPE HR Leadership Awards (2013)

 Honors: Corporate

  1. •   Ranked #5 among the 60 organizations on the LearningElitelist (2015)
  2. •   Leader in Payroll Services NEAT by NelsonHall (201 5)
  3. •   Clients include over 80% of Fortune 500 and over 90% of Fortune 100
  4. •   Ranked # 51 among the InformationWeekeElite 100
  5. •   Exceptionally strong AA/Aa credit ratings by both Standard & Poor’s® and Moody’s®
  6. •   Awarded Tektonic Award for ADP Health Compliance by HRD Today (2015)

 For more details, please visit Awards & Recognitions.

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