Serco Global Services, the global BPO capability of Serco, was set up in April 2012 and is a leading international services company that provides the complete spectrum of business services to customers in the public and private sector around the world.
The company has more than 50,000 employees across 98 locations, with a presence in 9 countries including US, UK, Poland, Guatemala, Mauritius, UAE, India, Philippines and Australia, serving verticals such as Banking and Financial Services; Travel, Transport and Hospitality; Retail and Manufacturing; Telecom and Utilities; Healthcare; IT and Online services; Media, Education & Entertainment.
Serco Global Services offers a consulting-led approach and focuses on integrated end-to-end business services that deliver transformational benefits to its customers through process re-engineering, reduced costs and better productivity. Its global delivery capabilities allow it to closely collaborate with customers and provide actionable business insight to derive efficiencies.
Serco Global Services is wholly owned by Serco Group Plc an FTSE 100 International services company and is the fourth business division within Serco.
Serco aims to be world’s greatest services company, delivering strategic impact to its customers by integrating BPO services with IT and consulting.
Serco Global Services provides F&A, transaction processing, contact center management, consulting and analytics solutions to its multinational clients.
Rewards & Recognitions
Over the last few years Serco has been the recipient of many awards and accolades, such as the 2nd Largest BPO Employer, One of the Top 15 BPO Exporters by NASSCOM.
We have been rated as a Great Place To Work for the 5th year in a row in a survey conducted by the Economic Times in association with the Great Place to Work Institute. We have also been recognized as ‘Best Overall Recruiting & Staffing Organization of the Year 2012’ by RASBIC.
Careers with Serco
We are a family that nurtures a person to be a global citizen, with an environment that supports excellence at work, world-class career advancement programs at all levels, leadership development, exposure across industries and a fun work culture that is conducive to growth.
At Serco, we reward people who are bright, smart and motivated and have the fire to succeed.
Our world class learning development and training programs for career growth and advancement ensure that your son can shape his career the way he wants.
Employee benefits are of prime importance at Serco and we help to make their present better and more enjoyable by offering the best in its class working environment with a 24 hour cafeteria, 24/7 transport facilities, concierge services, tie ups with local hospitals, in house counseling, in house banking, health club and recreational facilities.
We are an Equal Opportunity Employer and our goal is to ensure that employees are treated without bias during employment, without regard to their race, religion, sex, color, age, national origin, or physical disability.
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