Location: Hyderabad
Team: Sales & Account Management

The area: SMB Sales and Operations
When our millions of advertisers and publishers are happy, so are we! As small business experts, we help get local entrepreneurs on the map, and deliver a beautifully simple, intuitive experience that enables customers to grow their businesses with us. By spotting and analyzing customer needs and trends, our innovative teams of strategists, account developers and customer support specialists work together on scalable solutions for each business, no matter its age or size.

The role: Account Planner
Reach for new revenuegenerating heights as a Sales Googler. Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing business grow. You leverage your entrepreneurial drive to target, educate and persuade new customers to embrace Google's latest advertising products and technologies. Using your influencing and relationshipbuilding skills, you provide Googlecaliber client service, research and market analysis. You anticipate how decisions are made, understand the details of individual campaigns and persistently explore and uncover the business needs of your key clients. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users. An Account Planner at Google is responsible for identification and execution of account growth opportunities in advertiser accounts so as to achieve quarterly revenue targets and maximize RoI on AdWords investment for advertisers. This involves working closely with the inmarket sales teams and use of various tools for Account analysis, market research, data
analytics as well as strong knowledge of Google’s products & platforms.

Responsibilities:
» Identify incremental opportunity within accounts and collaborating with the team and its
» Account Manager to implement the plan
» Understand and implement account and campaign optimization plans and execute
» flawlessly on the techniques and types of optimization
» Create reports to support or aid the optimization/incremental opportunity, strategize and
» support the team’s requirements for report creation and their analysis
» Contribute to the overall achievement of the team's revenue and nonrevenue Targets

Minimum qualifications:
BA/BS degree (In lieu of degree, 5 years relevant work experience)

Preferred qualifications:
» Experience in an analytical role, working with data to identify trends and make recommendations
» Ability to manage multiple projects at a time while paying strict attention to detail
» Basic understanding of Adwords and the online marketing industry
» Self driven and results oriented
» Good written and verbal communication skills

Location: Hyderabad or Gurgaon

The area: Online Sales and Operations
The Online Sales and Operations (OSO) team keeps Google growing and profitable. We are dedicated to supporting the company's expanding base of advertisers, publishers and users in more than 40 languages on a global basis, and providing them with the highest levels of service. We are responsible for supporting customers and generating revenue from a broad range of products such as AdWords, AdSense, Gmail and Google Earth. This means that OSO team members need to be proactive, motivated, organized, responsible – and able to work well in a fast-paced, team-oriented environment.

The role: AdWords Associate
As an AdWords Representative, you'll assist in managing our online advertising accounts. Dedicated to quality, teamwork, and providing outstanding service, you will join a team of proactive and passionate individuals. Your analytical skills, attention to detail, and commitment to excellence will help customers get the most of their advertising efforts. You will be expected to master the AdWords product and policies and then assist us in delivering best in class support to our advertisers.

Responsibilities:
•

• Check ad content, quality, and accuracy in an efficient, thorough manner.
• Provide excellent customer service to Google's advertisers via email, phone, and chat.
• Optimize keyword lists and ads to maximize advertisers' return on investment. •
• Work with a portfolio of advertiser accounts to provide focused account management
  

• BA/BS degree or equivalent preferred with a strong academic record.
• Excellent English communication skills.
• Good analytical and problem-solving skills.
• Strong computer applications and Internet skills.
• Ability and willingness to quickly complete large volumes of work with high quality.
  

Location: Hyderabad or Gurgaon

The area: Online Sales and Operations
The Online Sales and Operations (OSO) team keeps Google growing and profitable. We are dedicated to supporting the company's expanding base of advertisers, publishers and users in more than 40 languages on a global basis, and providing them with the highest levels of service. We are responsible for supporting customers and generating revenue from a broad range of products such as AdWords, AdSense, Gmail and Google Earth. This means that OSO team members need to be proactive, motivated, organized, responsible – and able to work well in a fast-paced, team-oriented environment.

The role: AdWords Associate
As an AdWords Associate, your main responsibility will be to manage a portfolio of advertiser accounts. You will be working either directly or indirectly with advertisers to drive revenue and customer satisfaction. You’ll also leverage your analytical skills to troubleshoot issues in the complex AdWords backend, and to optimize the performance of your accounts. In your role, you will be
expected to utilize your teamwork skills and your knowledge of the Internet to provide outstanding customer service to help improve the performance of AdWords advertisers.

Responsibilities:
•

• Provide excellent customer service to Google's advertisers and manage client advertising accounts by responding to inquiries.
• • Develop and utilize approaches to provide strategic advice to clients on how to improve the utilization of their advertising budgets.
• Build strong relationships with customers and educate them on new product features by proactively and creatively identifying solutions to client issues.
• Work collaboratively with your team to develop new account management techniques.
• • Identify, lead, and execute product and process innovation to increase advertiser performance
  and their investments.
  

• BA/BS degree or equivalent with a strong academic record.
• At least two years of account management, client service, or similar experience.
• Prior experience in a dynamic, results-oriented, internet-based business will be a plus.
• Proven ability to think strategically to provide business guidance to internal/external clients and develop strong client relationships.
• Proven ability to manage projects across multiple functions and design, improve, and manage a business process.
• Detail-oriented with the ability and willingness to quickly complete large volumes of work with high quality.
• Strong computer applications and Internet skills.