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At Convergys, we enable organizations everywhere to enhance the value of their relationships with customers and employees. It’s why we’ve become the global leader in customer management, billing and HR services, providing outsourcing, services, consulting and software solutions to leading companies around the world. On behalf of our clients we manage:
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More than 20 million employee interactions each year |
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1.7 million customer and employee contacts daily via live or electronic interaction |
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Fast Facts: |
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Global headquarters located in Cincinnati, Ohio, USA |
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Publicly traded on NYSE as CVG; member of S&P 500 and Fortune 1000 |
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Client portfolio includes top companies in communications, financial services, technology and other industries in more than 70 countries |
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2006 revenues were $2.8 billion |
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Employs approximately 10,000 people across 10 centers in India |
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Key Achievements: |
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Most Admired Companies – Fortune for seven straight years, 2001-2007 |
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Lifetime Achievement Award – Customer Inter@ction Solutions, May 2006 |
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Gold MVP Quality Award winner for six consecutive years - Customer Inter@ction Solutions, May 2000-2005 |
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Best Overall Company" Excellence Award - Telestrategies’ Billing World (Billing and OSS World), 2006 |
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Key Clients: |
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| We assist leading industry service providers in maximizing the value inherent in each customer relationship. A sampling of our clients is listed below. |
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AT&T |
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Compaq |
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Palm Computing |
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Sprint |
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Hpshopping.com |
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